Introduction

EXP Suspension (“we,” “our,” or “us”) is committed to protecting the privacy of all users who visit our website, expsuspension.com. This privacy policy outlines how we collect, use, and protect your personal information when you browse our site or submit inquiries.

By using our website, you agree to the terms outlined in this privacy policy. Please read it carefully.

Information We Collect

Personal Information
When you interact with our website, particularly when submitting inquiry forms or contacting us, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Any other details you choose to share when submitting an inquiry

Non-Personal Information
We may also collect technical information to help us improve our website performance and user experience, such as:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of access
  • Referring website

How We Use Your Information
We use your information solely for purposes related to product inquiries and website improvement. These may include:

  • Responding to your inquiries and providing requested product information
  • Following up on communication for support or clarification
  • Improving website functionality and content based on usage patterns
  • Complying with any legal or regulatory requirements

We do not process orders, payments, or store any financial information.

Sharing Your Information
EXP Suspension does not sell, rent, or trade your personal information. However, your data may be shared in the following limited cases:

  • Service Providers: We may share data with trusted third parties who help us manage the website or respond to inquiries, under strict confidentiality agreements.
  • Legal Compliance: We may disclose your information if required by law or governmental request.

Cookies and Tracking
Our website may use cookies to enhance user experience, store preferences, and analyze traffic. You can manage or disable cookies via your browser settings, but doing so may affect site functionality.

Data Retention
We retain your information only as long as necessary to fulfill inquiry responses or for legitimate business or legal reasons. Once data is no longer required, it is securely deleted or anonymized.

Your Rights
You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your data (subject to legal obligations)
  • Opt out of receiving any non-essential communications

Data Security
We take reasonable technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no online platform can guarantee 100% security.

Changes to This Policy
EXP Suspension may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:

EXP Suspension
Industrial Area 5, Sharjah, United Arab Emirates
Phone: +971 50 122 6669
Email: support@expsuspension.com